Shipping policy

At Geroprotect, we are committed to delivering your order quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Timeframes

Delivery times may vary depending on your location:

  • UAE: 1–3 business days

  • GCC Countries: 3–7 business days

  • International: 5–12 business days

Please note that delivery timelines are estimates and may vary due to customs processing or courier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method. We may offer free shipping promotions from time to time.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment in real time.

Customs & Duties

For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us immediately at:

Email: info@shopgeroprotect.com
Phone: +971545411994

We will work with the courier to resolve the issue as quickly as possible.

We appreciate your trust in Geroprotect and strive to provide a seamless delivery experience.